Privacy Policy

1. Information We Collect

Information you provide directly:

• Name, email address, phone number, and company details submitted through contact forms, inquiry forms, or email correspondence
• Information shared during consultations, diagnostic assessments, or workshop registrations
• Any documents or business information you share with us in connection with our consulting services

Information collected automatically:

• Standard web analytics data, including IP address, browser type, device type, pages visited, and time spent on the site
• Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested information about our services
• Deliver consulting services, diagnostic assessments, and workshops you have engaged us for
• Communicate updates, proposals, or follow-ups related to ongoing or prospective engagements
• Improve our website and understand how visitors use it
• Comply with applicable legal and tax obligations, including GST-related recordkeeping under our registration (SAC 9983 — management consulting/professional services)

We do not sell your personal information to third parties.

3. Cookies and Tracking

Our website may use cookies and similar technologies to support basic functionality and analytics. You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. How We Share Information

We may share information with:

• Service providers who support our operations (e.g., hosting, email, analytics, and scheduling tools), under obligations to protect your data
• Legal or regulatory authorities where required by law
• Successors in the event of a business transition, such as a merger, acquisition, or asset sale

We do not share client or prospect information with third parties for their own marketing purposes.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with legal, tax, and accounting requirements. Consulting engagement records may be retained longer where required for contractual or regulatory purposes.

6. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights by Region

brandDigi works with clients across multiple jurisdictions. Depending on where you are located, you may have some or all of the following rights regarding your personal information. To exercise any of these rights, contact us using the details in Section 11; we will respond within the timeframe required by applicable law.

United States: Depending on your state of residence (e.g., California, Colorado, Virginia), you may have the right to know what personal information we hold about you, request correction or deletion, opt out of the sale or sharing of personal information (we do not sell personal information), and not be discriminated against for exercising these rights.

Canada (PIPEDA): You have the right to access personal information we hold about you, request corrections, and withdraw consent for its use, subject to legal or contractual restrictions.

Australia (Privacy Act 1988): You have the right to access and correct personal information we hold about you, and to lodge a complaint if you believe we have mishandled your data. You may also contact the Office of the Australian Information Commissioner (OAIC).

United Arab Emirates (PDPL): You have the right to access, correct, and request deletion of your personal data, and to object to or restrict certain processing, in accordance with UAE Federal Decree-Law No. 45 of 2021.

New Zealand (Privacy Act 2020): You have the right to access and request correction of personal information we hold about you. You may also complain to the Office of the Privacy Commissioner if you believe we have breached the Act.

India (DPDP Act, 2023): You have the right to access, correct, and request erasure of your personal data, withdraw consent at any time, and nominate another individual to exercise your rights on your behalf in the event of death or incapacity. You may also file a complaint with the Data Protection Board of India.

Where required by local law, we will identify a specific legal basis for processing your data (such as consent, contract performance, or legitimate business interest) and will honor valid requests to access, correct, or delete data unless a legal or contractual obligation requires us to retain it.

8. Third-Party Links

Our website may link to third-party sites (including AISI at aisiindex.org, Meridian Circle, or partner platforms). We are not responsible for the privacy practices or content of external sites, and we encourage you to review their policies separately.

9. Children's Privacy

Our website and services are intended for business professionals and are not directed at individuals under 18. We do not knowingly collect personal information from minors.

10. International Data Transfers

brandDigi is based in India, and personal information we collect may be stored, processed, or transferred between India and other countries where we or our service providers operate, including the United States and other jurisdictions with different data protection laws than your home country. Where required, we take reasonable steps to ensure such transfers are protected consistent with this policy and applicable law.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

brandDigi Labs
Visakhapatnam, Andhra Pradesh, India
Email: hello@brandDigi.com

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after changes take effect constitutes acceptance of the updated policy.